Returns
Satisfaction Guarantee
You may return any of the items purchased from the Moozy for a full refund within 30 days of receipt of your order.
Packaging Guidelines
Please adhere to the following guidelines when packaging your items for return Items should be returned in their original boxes, in new condition, and with the original packing materials.
Return Shipping Method
Choose your preferable shipping method
Return Shipping Costs
If the return of your item(s) is a result of our error, will arrange and pay for return shipping charges or issue returnless refund. The shipping charges for all other returns shall be paid for by the customer.
Credits/Refunds
Your return will be refunded to your credit card upon receipt of your returned item(s). Please keep a copy of your original order or order number until proper credit has been applied to your credit card in the event it is needed for tracing purposes. Once we have processed your returned item(s) and refunded your credit card, we will notify you via e-mail.
Return Addresses
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EZI RETURNS - SIA COOKIE AG |
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SIA COOKIE AG - C/o Ezi Returns |
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Coll-8 Logistics - EZI - SIA COOKIE AG |
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IFS - Ezi Returns - SIA COOKIE AG |
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Parcel NL - Ezi - SIA COOKIE AG |
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Retco - EZI RETURNS - SIA COOKIE AG |
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DEVO - EZI - SIA COOKIE AG |
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MLT AB - Ezi Returns |
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PJW - EZI RETURNS - SIA COOKIE AG |