Returns

Satisfaction Guarantee
You may return any of the items purchased from the Moozy for a full refund within 30 days of receipt of your order.

Packaging Guidelines
Please adhere to the following guidelines when packaging your items for return Items should be returned in their original boxes, in new condition, and with the original packing materials.

Return Shipping Method
Choose your preferable shipping method

Return Shipping Costs
If the return of your item(s) is a result of our error, will arrange and pay for return shipping charges or issue returnless refund. The shipping charges for all other returns shall be paid for by the customer.

Credits/Refunds
Your return will be refunded to your credit card upon receipt of your returned item(s). Please keep a copy of your original order or order number until proper credit has been applied to your credit card in the event it is needed for tracing purposes. Once we have processed your returned item(s) and refunded your credit card, we will notify you via e-mail. 

Return Addresses


France

EZI RETURNS - SIA COOKIE AG
70 Avenue Jean Jaurès
Bagnères de Luchon
31110
FRANCE


Germany

SIA COOKIE AG - C/o Ezi Returns
Industriestraße 30
21394 Kirchgellersen
Germany


Ireland

Coll-8 Logistics - EZI - SIA COOKIE AG
Unit 2, Baldonnell Business Park
Baldonnell
D22 XK20
Ireland


Italy

IFS - Ezi Returns - SIA COOKIE AG
Via dell'Industria 58/A
20037 Paderno Dugnano
Milano



Netherlands

Parcel NL - Ezi - SIA COOKIE AG
Euregioweg 350
7532 SN Enschede
NETHERLANDS


Poland

Retco - EZI RETURNS - SIA COOKIE AG
ul. Parzniewska 18 bud 2
05-800 Pruszków


Portugal


MULTISOURCE, Lda. - EZI - SIA COOKIE AG
Estrada de Santo Antão, 9
IC2 – Pavilhão D
2440-901 Batalha



Spain

DEVO - EZI - SIA COOKIE AG
Calle Narcis Monturiol 41
29603 Marbella
SPAIN


Sweden

MLT AB - Ezi Returns
Typsnittsgatan 11
75454 Uppsala
Sweden
Att SIA COOKIE AG


UK United Kingdom

PJW - EZI RETURNS - SIA COOKIE AG
Unit 10 Watchmoor Trade Centre
Watchmoor rd
Camberley
Surrey
GU15 3AJ
UNITED KINGDOM